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Got Questions?
We've got answers for you.
- What is Cardex?Cardex is your one stop shop for all your international payment needs. We help merchants, businesses, and individuals make payment, send, and receive money globally.
- How long does it take to get started?It takes typically few minutes to open an account with Cardex. Fill out your details and verify your identity in a few clicks.
- What are the requirement to open an account?To open an account; have an active internet connection, download and install the Cardex app on your app store, follow the on-screen prompt to complete your registration for free, and start transacting within minutes.
- How long does it take for the recipient to receive the money?Transaction times vary depending on the destination country and payment method, but most payment are completed same day.
- How secure is Cardex?We use advanced encryption and security protocols to ensure your data and transactions are secure. We are also fully compliant with international financial regulations.
- How does your customer support work?Simply send us a message via chat and email or call us. Alternatively, visit our contact us page to learn more. Our customer support team is available 24/7 to assist you with any questions or concerns.